|
Alabama |
Qualification:
3 unsuccessful repairs or 30 calendar days within shorter of 24 months or
24,000 miles, provided 1 repair attempt or 1 day out of service is within
shorter of 1 year or 12,000 miles. Notification/Trigger: Certified
mail notice to manufacturer + opportunity for final repair attempt within
14 calendar days. |
|
Alaska |
Qualification:
3 unsuccessful repairs or 30 business days out of service within shorter
of 1 year or warranty. Notification/Trigger: Written notice by
certified mail to manufacturer + dealer (or repair agent) that problem has
not been corrected in reasonable number of attempts + refund or
replacement demanded within 60 days. Manufacturer has 30 calendar days for
final repair attempt. State has certified guidelines for arbitration. |
|
Arizona |
Qualification:
4 unsuccessful repairs or 30 calendar days within shorter of 2 years or
24,000 miles. Notification/Trigger: Written notice + opportunity to
repair to manufacturer. |
|
Arkansas |
Qualification:
3 unsuccessful repairs, or 1 unsuccessful repair of a problem likely to
cause death or serious bodily injury within longer of 24 months or 24,000
miles. Notification/Trigger: Certified or registered mail notice to
manufacturer. Manufacturer has 10 days to notify consumer of repair
facility. Facility has 10 days to repair. |
|
California |
Qualification:
4 times subject to repair or 30 calendar days out of service (can be
non-consecutive) within shorter of 18 months or 18,000 miles, or
ìreasonableî number of attempts during entire express warranty period.†
Notification/Trigger: Direct written notice to manufacturer + delivery
of car to repair facility for repair attempt within 30 days. UPDATE:† As
of 1/1/01, only 2 times subject to repair allowed for safety defects
likely to cause death or serious bodily injury.† Coverage also expanded to
include small businesses registering up to 5 vehicles, weighing up to
10,000 pounds each. |
|
Colorado |
Qualification:
4 unsuccessful repairs or 30 business days within shorter of 1 year or
warranty. Notification/Trigger: Prior certified mail notice for
each defect occurrence + opportunity to repair for manufacturer. |
|
Connecticutt |
Qualification:
4 unsuccessful repairs or 30 calendar days out of service within shorter
of 2 years or 24,000 miles, or 2 unsuccessful repairs of a problem likely
to cause death or serious bodily injury within warranty period or 1 year.†
Notification/Trigger: Report to manufacturer, agent or dealer.
Written notice to manufacturer only if required in owner's manual or
warranty.† State-run arbitration mechanism available.† Law specifically
applies to leased vehicles. |
|
Delaware |
Qualification:
4 unsuccessful repairs or 30 calendar days out of service within shorter
of 1 year or warranty. Notification/Trigger: Written notice +
opportunity to repair to manufacturer. Law specifically applies to leased
vehicles. |
|
D.C. |
Qualification:
4 unsuccessful repairs or 30 calendar days out of service or 1
unsuccessful repair of safety-related defect, within shorter of 2 years or
18,000 miles. Notification/Trigger: Report of each defect
occurrence to manufacturer, agent or dealer. State-run arbitration
mechanism available. Note: Enforcement is suspended until October 1, 2000.
Law specifically applies to leased vehicles. |
|
Florida |
Qualification:
3 unsuccessful repairs or 15 calendar days within 24 months from
delivery.† Notification/Trigger: Written notice by certified or
express mail to manufacturer who has 10 calendar days for final repair
attempt after delivery to designated dealer. State has certified
guidelines for arbitration. State-run arbitration mechanism available. Law
specifically applies to leased vehicles.†
|
|
Georgia |
Qualification:
3 unsuccessful repair attempts or 30 calendar days out of service within
shorter of 24,000 miles or 24 months, with 1 repair or 15 days out of
service within shorter or 1 year or 12,000 miles; or one unsuccessful
repair of serious safety defect in braking or steering system within
shorter of 1 year or 12,000 miles.. Notification/Trigger: Certified
mail notice return receipt requested. Manufacturer has 7 days to notify
consumer of repair facility. Facility has 14 calendar days to repair.
State-run arbitration mechanism available.† Law specifically applies to
leased vehicles. Note: Proceeding under this stateís lemon law may
cause consumer to lose other important rights regarding the manufacturer
and dealer. |
|
Hawaii |
Qualification:
3 unsuccessful repair attempts, or 1 unsuccessful repair attempt of defect
likely to cause death or serious bodily injury, or 30 business days out of
service within shorter of two years or 24,000 miles.
Notification/Trigger: Written notice + opportunity to repair to
manufacturer. State-run arbitration mechanism available. Law specifically
applies to leased vehicles. |
|
Idaho |
Qualification:
4 repair attempts or 30 business days out of service within shorter of 2
years or 24,000 miles, or 1 repair of a complete failure of the braking or
steering system likely to cause death or serious bodily injury.
Notification/Trigger: Written notice to manufacturer or dealer and
opportunity to repair.† State-run arbitration mechanism available. Law
specifically applies to leased vehicles. |
|
Illinois |
Qualification:
4 unsuccessful repairs or 30 business days out of service within shorter
of 1 year or 12,000 miles. Notification/Trigger: Written notice +
opportunity to repair to manufacturer.† Law specifically applies to leased
vehicles. |
|
Indiana |
Qualification:
4 unsuccessful repairs or 30 business days out of service within the
shorter of 18 months or 18,000 miles. Notification/Trigger: Written
notice to manufacturer only if manufacturer included this requirement in
the warranty. Law specifically applies to leased vehicles. |
|
Iowa |
Qualification:
3 unsuccessful repairs, or 1 unsuccessful repair of a nonconformity likely
to cause death or serious bodily injury, or 30 calendar days out of
service within shorter of 2 years or 24,000 miles. Notification/Trigger:
Written notice by certified registered mail + final opportunity to repair
within 10 calendar days of receipt of notice to manufacturer. State has
certified guidelines for arbitration. Law specifically applies to leased
vehicles. |
|
Kansas |
Qualification:
4 unsuccessful repairs or 30 calendar days out of service or 10 total
repairs within shorter of 1 year or warranty. Notification/Trigger:
Actual notice to manufacturer. State has certified guidelines for
arbitration. |
|
Kentucky |
Qualification:
4 unsuccessful repairs or 30 calendar days out of service within shorter
of 1 year or 12,000 miles. Notification/Trigger: Written notice to
manufacturer. State has certified guidelines for arbitration. |
|
Louisiana |
Qualification:
4 unsuccessful repairs or 30 calendar days out of service within shorter
of 1 year or warranty. Notification/Trigger: Report to manufacturer
or dealer. State has certified guidelines for arbitration. Law
specifically applies to leased vehicles. |
|
Maine |
Qualification:
3 unsuccessful repairs (when at least 2 times same agent attempted repair)
or 15 business days out of service within shorter of warranty or 2 years
or 18,000 miles. Applies to vehicles within the first 18,000 miles or 2
years regardless of whether the claimant is the original owner.†
Notification/Trigger: Written notice to manufacturer or dealer only if
required in warranty or owner's manual. Manufacturer has 7 business days
after receipt for final repair attempt. State-run arbitration mechanism
available. Law specifically applies to leased vehicles. |
|
Maryland |
Qualification:
4 unsuccessful repairs, 30 calendar days out of service or 1 unsuccessful
repair of braking or steering system within shorter of 15 months or 15,000
miles. Notification/Trigger: Certified mail notice, return receipt
requested + opportunity to repair within 30 calendar days of receipt of
notice to manufacturer or factory branch. Law specifically applies to
leased vehicles. |
|
Massachussetts |
Qualification:
3 unsuccessful repairs or 15 business days out of service within shorter
of 1 year or 15,000 miles. Notification/Trigger: Notice to
manufacturer or dealer who has 7 business days to attempt final repair.
State-run arbitration mechanism available. |
|
Michigan |
Qualification:
Total of 4 unsuccessful repairs within 2 years from the date of the first
unsuccessful repair or 30 calendar days within shorter of 1 year or
warranty. Notification/Trigger: Certified mail notice, return
receipt requested, to manufacturer who has 5 business days to repair after
delivery. State has certified guidelines for arbitration. Law specifically
applies to leased vehicles. |
|
Minnesota |
Qualification:
4 unsuccessful repairs or 30 business days or 1 unsuccessful repair of
total braking or steering loss likely to cause death or serious bodily
injury within shorter of 2 years or warranty. Notification/Trigger:
Written notice + opportunity to repair to manufacturer, agent or dealer.†
State has certified guidelines for arbitration. Law specifically applies
to leased vehicles. |
|
Mississippi |
Qualification:
3 unsuccessful repairs or 15 business days out of service within shorter
of 1 year or warranty. Notification/Trigger: Written notice to
manufacturer who has 10 business days to repair after delivery to
designated dealer. |
|
Missouri |
Qualification:
4 unsuccessful repairs or 30 business days out of service within shorter
of 1 year or warranty. Notification/Trigger: Written notice to
manufacturer who has 10 calendar days to repair after delivery to
designated dealer. |
|
Montana |
Qualification:
4 unsuccessful repairs or 30 business days out of service after notice
within shorter of 2 years or 18,000 miles. Notification/Trigger:
Written notice + opportunity to repair to manufacturer. State-run
arbitration mechanism available. |
|
Nebraska |
Qualification:
4 unsuccessful repairs or 40 calendar days out of service within shorter
of 1 year or warranty. Notification/Trigger: Certified mail notice
+ opportunity to repair to manufacturer.† State has certified guidelines
for arbitration. |
|
Nevada |
Qualification:
4 unsuccessful repairs or 30 calendar days out of service within shorter
of 1 year or warranty. Notification/Trigger: Written notice to
manufacturer.† State has certified guidelines for arbitration. |
|
New Hampshire |
Qualification:
3 unsuccessful repairs by same dealer or 30 business days out of service
within warranty. Notification/Trigger: Report to manufacturer,
distributor, agent or dealer (on forms provided by manufacturer) + final
opportunity to repair before arbitration. State-run arbitration mechanism
available. Law specifically applies to leased vehicles. |
|
New Jersey |
Qualification:
3 unsuccessful repairs or 20 calendar days out of service within shorter
of 2 years or 18,000 miles. Notification/Trigger: Certified mail
notice, return receipt requested to manufacturer who has 10 days to
repair. State has certified guidelines for arbitration. Law specifically
applies to leased vehicles. |
|
New Mexico |
Qualification:
4 unsuccessful repairs or 30 business days out of service within shorter
of 1 year or warranty. Notification/Trigger: Written notice +
opportunity to repair to manufacturer, agent or dealer. State has
certified guidelines for arbitration. |
|
New York
|
Qualification:
4 unsuccessful repairs or 30 calendar days out of service within shorter
of 2 years or 18,000 miles. Notification/Trigger: Notice to
manufacturer, agent or dealer. State has certified guidelines for
arbitration. Law specifically applies to leased vehicles. |
|
North Carolina |
Qualification:
4 unsuccessful repairs within shorter of 24 months, 24,000 miles or
warranty or 20 business days out of service during any 12 month period of
warranty. Notification/Trigger: Written notice to manufacturer +
opportunity to repair within 15 calendar days of receipt only if required
in warranty or owner's manual. Law specifically applies to leased
vehicles. |
|
North Dakota |
Qualification:
3 unsuccessful repairs or 30 business days out of service within shorter
of 1 year or warranty. Notification/Trigger: Direct written notice
+ opportunity to repair to manufacturer. (Manufacturerís informal
arbitration process serves as a prerequisite to consumer refund or
replacement.)† State has certified guidelines for arbitration. Law
specifically applies to leased vehicles. |
|
Ohio |
Qualification:
3 unsuccessful repairs of same nonconformity, 30 calendar days out of
service, 8 total repairs of any nonconformity, or 1 unsuccessful repair of
problem likely to cause death or serious bodily injury within shorter of 1
year or 18,000 miles. Notification/Trigger: Report to manufacturer,
its agent or dealer.† Law specifically applies to leased vehicles. |
|
Oklahoma |
Qualification:
4 unsuccessful repairs or 45 calendar days out of service within shorter
of 1 year or warranty. Notification/Trigger: Written notice +
opportunity to repair to manufacturer.† State has certified guidelines for
arbitration. |
|
Oregon |
Qualification:
4 unsuccessful repairs or 30 business days within shorter of 1 year or
12,000 miles. Notification/Trigger: Direct written notice +
opportunity to repair to manufacturer.† State has certified guidelines for
arbitration. Law specifically applies to leased vehicles. |
|
Pennsylvania |
Qualification:
3 unsuccessful repairs or 30 calendar days within shorter of 1 year,
12,000 miles, or warranty. Notification/Trigger: Delivery to
authorized service + repair facility. If delivery impossible, written
notice to manufacturer or its repair facility obligates them to pay for
delivery.† (Manufacturers informal arbitrations process serves as
prerequisite to consumer refund or replacement.) |
|
Rhodes Island |
Qualification:
4 unsuccessful repairs or 30 calendar days out of service within shorter
of 1 year or 15,000 miles. Notification/Trigger: Report to dealer
or manufacturer who has 7 days for final repair opportunity. (Manufacturers
informal arbitration process serves as prerequisite to consumer refund or
replacement.) Law specifically applies to leased vehicles. |
|
South Carolina |
Qualification:
3 unsuccessful repairs or 30 calendar days out of service within shorter
of 1 year or 12,000 miles. Notification/Trigger: Written notice by
certified mail + opportunity to repair (not more than 10 business days) to
manufacturer only if manufacturer informed consumer of such at time of
sale. State has certified guidelines for arbitration. Law specifically
applies to leased vehicles. |
|
South Dakota |
Qualification: 4 unsuccessful
repairs, 1 of which occurred during the shorter of 1 year or 12,000 miles,
or 30 calendar days out of service during shorter of 24 months or 24,000
miles.† Notification/Trigger: Certified mail notice to manufacturer
and final opportunity to repair + 7 calendar days to notify consumer of
repair facility.† (Manufacturerís informal arbitration process serves as
prerequisite to consumer refund or replacement.)†
|
|
Tennessee |
Qualification:
4 unsuccessful repairs or 30 calendar days out of service within shorter
of 1 year or warranty. Notification/Trigger: Certified mail notice
to manufacturer + final opportunity to repair within 10 calendar days. Law
specifically applies to leased vehicles. |
|
Texas |
Qualification:
4 unsuccessful repairs when 2 occurred within shorter of 1 year or 12,000
miles, + other 2 occur within shorter of 1 year or 12,000 miles
immediately following second repair attempt; or 2 unsuccessful repairs of
a serious safety defect when 1 occurred within shorter of 1 year or 12,000
miles + other occurred within shorter of 1 year or 12,000 miles
immediately following first repair; or 30 calendar days out of service
within shorter of 2 years or 24,000 miles + at least 2 attempts were made
within shorter of 1 year or 12,000 miles. Notification/Trigger:
Written notice to manufacturer. State-run arbitration mechanism available.
Law specifically applies to leased vehicles. |
|
Utah |
Qualification:
4 unsuccessful repairs or 30 business days out of service within shorter
of 1 year or warranty. Notification/Trigger: Report to
manufacturer, agent or dealer. (Manufacturerís informal arbitrations
process serves as prerequisite to consumer refund or replacement.)† Law
specifically applies to leased vehicles. |
|
Vermont |
Qualification:
3 unsuccessful repairs when at least first repair was within warranty, or
30 calendar days out of service within warranty. Notification/Trigger:
Written notice to manufacturer (on provided forms) after third repair
attempt, or 30 days. Arbitration must be held within 45 days after notice,
during which time manufacturer has 1 final repair. State-run arbitration
mechanism available. Law specifically applies to leased vehicles. |
|
Virginia |
Qualification:
3 unsuccessful repairs, or 1 repair attempt of serious safety defect, or
30 calendar days out of service within 18 months. Notification/Trigger:
Written notice to manufacturer. If 3 unsuccessful repairs or 30 days
already exhausted before notice, manufacturer has 1 more repair attempt
not to exceed 15 days. State has certified guidelines for arbitration. Law
specifically applies to leased vehicles. |
|
Washington |
Qualification:
4 unsuccessful repairs, 30 calendar days out of service (15 during
warranty period), or 2 repairs of serious safety defects, first reported
within shorter of warranty or 24 months or 24,000 miles. One repair
attempt + 15 of the 30 days must fall within manufacturer's express
warranty of at least 1 year of 12,000 miles. Notification/Trigger:
Written notice to manufacturer. State-run arbitration mechanism
available.† Law specifically applies to leased vehicles.† Note: Consumer
should receive replacement or refund within 40 calendar days of request. |
|
West Virginia |
Qualification:
3 unsuccessful repairs or 30 calendar days out of service or 1
unsuccessful repair of problem likely to cause death or serious bodily
injury within shorter of 1 year or warranty. Notification/Trigger:
Written notice + opportunity to repair to manufacturer.† Law specifically
applies to leased vehicles. |
|
Wisconsin |
Qualification:
4 unsuccessful repairs or 30 calendar days out of service within shorter
of 1 year or warranty. Notification/Trigger: Report to manufacturer
or dealer.† Law specifically applies to leased vehicles.† Note: Consumer
should receive replacement or refund within 30 calendar days after offer
to return title. |
|
Wyoming |
Qualification:
3 unsuccessful repairs or 30 business days out of service within 1 year.
Notification/Trigger: Direct written notice + opportunity to repair
to manufacturer. (Manufacturerís informal arbitrations process serves as
prerequisite to consumer refund or replacement.)† |